Position Overview
QCA Solutions is seeking an experienced IT Supervisor to lead and oversee our internal IT staff. In this role, you will be responsible for managing day-to-day IT operations, supervising technical team members, and ensuring our technology infrastructure supports the company’s growing service delivery needs.
The ideal candidate brings strong leadership skills, a hands-on technical background, and the ability to coordinate across departments to keep systems running efficiently and securely.
Compensation
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Competitive Salary
Based on experience
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Health, Dental & Vision
Full benefits coverage
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PTO + Federal Holidays
Paid time off included
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Clear Growth Path
Path to IT Manager
Key Responsibilities
- Supervise and mentor IT staff, including help desk technicians and systems administrators
- Oversee day-to-day IT operations including network infrastructure, hardware, and software systems
- Coordinate IT project planning, scheduling, and execution
- Establish and enforce IT policies, procedures, and security protocols
- Evaluate and recommend technology solutions to improve operational efficiency
- Serve as escalation point for complex technical issues
- Collaborate with leadership to align IT strategy with business objectives
- Manage vendor relationships, software licenses, and IT asset inventory
- Monitor system performance, uptime, and security compliance
- Prepare IT reports and updates for senior leadership
Qualifications
- 3–5 years of IT experience, including at least 1 year in a supervisory or lead role
- Strong knowledge of network administration, Windows/Linux environments, and cloud platforms
- Experience with help desk operations, ticketing systems, and IT support workflows
- Familiarity with cybersecurity best practices and compliance frameworks (NIST, SOC 2, etc.)
- Bachelor’s degree in Information Technology, Computer Science, or related field preferred
- CompTIA Security+, Network+, or equivalent certifications a plus
- Excellent communication and organizational skills
- Ability to manage multiple priorities in a fast-paced environment
Why QCA
- Mission-driven company supporting financial, HR, and federal service delivery
- Collaborative team environment with room to lead and grow
- Opportunity to shape IT infrastructure from the ground up
- Remote-friendly culture with flexible work arrangements
Apply for This Position
Send your resume and a brief introduction to our hiring team. We review all applications and will be in touch within 5 business days.
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